Rent a car
F.A.Q
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Rent a car
F.A.Q Which are the basic conditions to rent a vehicle from Rent a Car Kapitolium?
To rent a car from Rent a Car Kapitolium you need to have 23 years old. The driver has to be entitled to drive a car for at least two years before the rental.
What documents do I need in order to sign the Rental Contract ?
The driver must hold a valid driving license and identity card/passport.
How many persons can drive the rental car, we pay extra?
The rental car can be drive only by the drive/drivers mentioned in the rental car contract. You don’t pay extra taxes for the second driver.
When must I pay my reservation made on your website?
Payment is done on arrival for both rental and deposit.
What to do if I want to take / deliver at the airport rental car?
A rental car agent from our agency will wait for you at the international arrivals terminal with a paper with your name on it. If it is your first rental with Rent a Car Kapitolium please bring copies of your ID/passport and driving license.
Can I extend the rental period?
If you wish to extend the rental period, you must notify Rent a Car Kapitolium with at least 24 hours prior to the date of expiry of the rental period. If the car is available an additional paper will be signed and you must pay for the new rental period (the payment can be made at any Rent a Car Kapitolium regional office or by giving us your credit card details).
In case of mechanical fault, you benefit of 24/7 car towing and roadside assistance, vehicle replacement in the event of damage that cannot be repaired on the spot.
In case of an accident, you have to follow the local legislation: you must contact the police and report the accident, even if there aren’t any injured persons.
You also have to obtain the police reports and copies of the documents of the other driver(s) involved in the accident.
What methods of payment to rent a car there?
For using Rent a Car Kapitolium services we accept the payment using Mastercard and Visa cards, cash or through bank.
What car do I choose?
When choosing a car you will have to take in consideration the time that you will spend in the car, the space for passengers and luggage. Choosing cars for rent with a smaller space that needed, can affect your journey. Rent a Car Kapitolium offers rent a car services with manual or automatic transmission. All the cars have airbags, cd player, abs and air-conditioned.
The car can be drove on the public roads of Romania. It is forbidden, according to the car rental contract, to drive the car on roads which aren’t asphalted, signaled or on forestry roads.
I have not received the confirmation email. What should I do?
Verify your email address. If you made a booking more than 24 hours ago and you have not yet received our confirmation email, it is most likely that our email was blocked by the Anti-Spam service of your email account. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folder of your email account.
If you still cannot find the confirmation email, please contact us by choosing "Contact" on our homepage.
Can I get a child seat?
In Romania, any child aged under three years old must be secured in a seat facing toward the direction of motion of the car. Ask a child seat in advance and we will communicate the price for this option.
Can Rent a Car Kapitolium refuse to rent a vehicle?
Rent a Car Kapitolium will refuse to rent a vehicle if you don’t show the identitfication documents and the driving license or in case that you don’t seem capable to drive the car in safe conditions. In case that Rent a Car Kapitolium rent a car can’t deliver the reserved car, we will deliver you a superior type of car at the same price. Car rental from Rent a Car Kapitolium offers you safe and comfort.
Is it possible to shorten the period of renting?
Rent a Car Kapitolium calculates the price of the car rental depending on the period of time. From this reason Rent Car Kapitolium reserves his right to calculate again the prices for car rental. In the most often situations, Rent a Car Kapitolium doesn’t offer the reimbursement of the paid sum of money, specified in the car rental contract.
How does the rate of exchange influence the price of car rental?
Kapitolium Rent a Car is a romanian company and all the transactions are made in RON. The prices are exposed in €. The final price of the rent a car service is calculated in € and after that it is converted in RON at the rate of exchange of the National Bank of Romania (BNR) at the day when the payment is done.
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www.rentacarploiesti.ro | www.rentacarprahova.ro | www.romanian-rent-car.com | www.car-romania.com